PT Jasa Angkasa Semesta Tbk (JAS Airport Services)

PT Jasa Angkasa Semesta Tbk (JAS Airport Services) adalah perusahaan terkemuka di Indonesia yang bergerak di bidang layanan ground handling dan kargo udara. Didirikan pada tahun 1985 dan melantai di Bursa Efek Indonesia (BEI) pada tahun 2002, JAS telah tumbuh menjadi mitra tepercaya bagi banyak maskapai penerbangan domestik dan internasional yang beroperasi di Indonesia. Dengan pengalaman puluhan tahun dan komitmen terhadap standar internasional, JAS memastikan setiap aspek operasional di darat berjalan mulus dan efisien.

JAS Airport Services dikenal karena:

• Layanan Ground Handling Komprehensif: Menyediakan berbagai layanan seperti penanganan penumpang (check-in, boarding), penanganan bagasi, pembersihan kabin, marshalling pesawat, dan dukungan operasional lainnya di bandara.
• Manajemen Kargo Udara: Mengelola layanan kargo dan pos udara, mulai dari penerimaan, penyimpanan, penanganan, hingga pengiriman.
• Jaringan Luas: Beroperasi di sebagian besar bandara besar di Indonesia, menjangkau berbagai destinasi penerbangan.
• Standar Keamanan dan Keselamatan Internasional: Menerapkan prosedur dan sertifikasi keamanan yang ketat sesuai regulasi penerbangan global.
• Mitra Maskapai Ternama: Menjadi penyedia layanan bagi banyak maskapai penerbangan terkemuka di dunia.

JAS Airport Services adalah denyut jantung operasional bandara, memastikan setiap pesawat terbang dan mendarat dengan aman dan efisien.

Bisnis Inti dan Portofolio Layanan Unggulan

Fokus utama PT Jasa Angkasa Semesta Tbk adalah pada penyediaan layanan penunjang operasional penerbangan, meliputi:

1. Ground Handling Services:
   • Layanan Penumpang: Check-in, ticketing, boarding, transfer penumpang.
   • Layanan Ramp: Pemuatan dan pembongkaran bagasi/kargo, pengarahan pesawat (marshalling), penarikan pesawat (push-back), penyediaan tangga pesawat, pasokan air bersih dan toilet pesawat.
   • Pembersihan Pesawat: Pembersihan interior kabin pesawat.
   • Layanan Fasilitas Bandara: Penyediaan dan pemeliharaan peralatan ground support equipment (GSE).
2. Cargo Handling Services:
   • Penerimaan, penyimpanan, pengamanan, dan distribusi kargo udara, termasuk kargo khusus (misalnya, perishable goods, barang berbahaya).
   • Manajemen dokumen kargo dan kepabeanan.
3. Aircraft Maintenance Support (Potensial):
   • Memberikan dukungan teknis atau fasilitas dasar untuk perawatan pesawat di darat.
4. Airport Passenger Services (Potensial):
   • Layanan tambahan untuk penumpang seperti lounge bandara atau concierge service.

JAS Airport Services berupaya menjadi penyedia layanan ground handling dan kargo udara terdepan di Indonesia dan Asia.

Komitmen pada Keamanan, Efisiensi, dan Pelayanan Prima

PT Jasa Angkasa Semesta Tbk memiliki komitmen kuat terhadap:

• Keamanan dan Keselamatan Penerbangan: Memprioritaskan standar keamanan tertinggi dalam setiap operasi untuk menjamin keselamatan penumpang, awak pesawat, dan aset maskapai.
• Efisiensi Operasional: Mengoptimalkan setiap proses ground handling dan kargo untuk memastikan on-time performance pesawat dan kelancaran alur barang.
• Pelayanan Pelanggan Terbaik: Memberikan layanan yang ramah, cepat, dan profesional kepada maskapai penerbangan dan penumpang.
• Investasi Teknologi: Mengadopsi teknologi terbaru dalam peralatan ground handling dan sistem manajemen kargo untuk meningkatkan efisiensi dan akurasi.
• Pengembangan Sumber Daya Manusia: Melatih staf secara berkala untuk menjaga kompetensi dan profesionalisme sesuai standar industri penerbangan.

1. Passenger Services

Responsibilities :

• Provide assistance and related customer services at the check in counter, boarding gate, lost and found in order to help operations run smooth.
• Must be knowledgeable of all airline procedures and policies to instill customer confidence.
• Taking care of people with special needs, and unaccompanied children.

Requirements :

• Male & Female, maximum 30 years
• Height at least 158 cm (Female), 168 cm (Male)
• Minimum education High School Diploma (SMA/K)
• A well groomed appearance and attractive
• Fluent using English as daily working communication
• Agree to work shift hour
• Willing to work at I Gusti Ngurah Rai International Airport, Denpasar, Bali.

2. Baggage Services

Responsibilities :

• Manage baggage according to the loading plan.
• Ensure that all baggage tag is recorded properly and accurate.
• Ensuring baggage handling equipment/containers is in good condition.
• Following safety and security guidelines to avoid injuries or loss of baggage.
• Ensuring baggage are sorted correctly based on destinations and flight information.

Requirements :

• Male & Female, max. 30 years
• Minimum education High School Diploma (SMA/K)
• Good customer orientation
• Good English communication skill
• Good knowledge on aviation and airlines product
• Able to work in a team or individually and work in shifts
• Willing to work at I Gusti Ngurah Rai International Airport, Denpasar, Bali.

3. Aircraft Interior Cleaning

Responsibilities :

• Clean aircraft interiors, including seats, tray tables, overhead bins, lavatories, and galley areas
• Dispose of waste and restock supplies such as tissues, magazines, and safety cards
• Ensure all tasks are completed efficiently within the aircraft turnaround time
• Follow safety and cleanliness standards as per company and aviation regulations
• Work collaboratively with the team and report any irregularities to the supervisor

Requirements :

• Maximum age of 30 years
• Physically and mentally healthy
• Minimum education: Senior High School (SMA/SMK)
• Well-groomed, neat, and presentable appearance
• Willing to work in shifts
• Willing to work at I Gusti Ngurah Rai International Airport, Denpasar, Bali.

4. GSE Operator

Responsibilities :

• Operate Ground Support Equipment (GSE) such as BTT, BCS, LLD, Pushback, and other support equipment in accordance with safety procedures and IATA AHM standards.
• Perform daily inspections and report the condition of GSE before and after use.
• Ensure GSE is parked and operated in safe areas without obstructing apron traffic.
• Maintain clear communication with Marshallers, Ramp Agents, and Load Masters during aircraft handling operations.
• Ensure there are no fuel or oil spills, or any other hazardous conditions on the apron.
• Immediately report any damage, incidents, or potential hazards to the supervisor.

Requirements :

• Minimum education: Senior High School (SMA) or equivalent.
• Possess a valid GSE license appropriate to the type of equipment operated.
• Knowledge of safety procedures in the apron area.
• Disciplined, responsive, and able to work under pressure.
• Strong communication skills and ability to work in a team.
• Understanding of cargo and baggage handling standards.
• Willing to work at I Gusti Ngurah Rai International Airport, Denpasar, Bali.

5. Load Master

Responsibilities :

• Coordinate and supervise all ramp activities during the loading and unloading of cargo and baggage.
• Ensure proper placement of containers and baggage on the aircraft in accordance with the Loading Instruction Report (LIR/LDM) and the Weight & Balance Manual.
• Verify that all containers/pallets are properly secured in the cargo compartment (ULD Locking).
• Inspect the condition of the cargo hold, door sill, and cargo locks before and after loading.
• Coordinate closely with GSE Operators, Porters, Load Control, and Flight Crew (FC) during aircraft handling operations.
• Sign and submit the Final LIR (Loading Instruction Report) to Load Control after loading is completed.
• Report any irregularities, damaged ULDs, or procedural discrepancies immediately.

Requirements :

• Minimum education: Senior High School (SMA) or equivalent.
• Possess a valid GSE license appropriate to the type of equipment operated.
• Knowledge of safety procedures in the apron area.
• Disciplined, responsive, and able to work under pressure.
• Strong communication skills and ability to work in a team.
• Understanding of cargo and baggage handling standards.
• Willing to work at I Gusti Ngurah Rai International Airport, Denpasar, Bali.

6. Aviation Security

Responsibilities :

• Implement security measures in accordance with the Ground Handling Security Manual, applicable SOPs, and Service Level Agreements with airlines.
• Manage passenger and baggage security procedures in compliance with established SOPs.
• Conduct additional security checks on passenger belongings as agreed with the airline.
• Monitor and ensure the security of checked baggage from check-in to aircraft loading.
• Perform security inspections on personnel and their belongings entering restricted areas in the cargo zone.
• Conduct security operations, including patrols, monitoring, and passenger assistance.

Requirements :

• Male/Female, maximum 30 years
• Minimum height: 170 cm (Male), 160 cm (Female)
• Minimum education: High School Diploma (SMA/K)
• Hold a valid Basic AVSEC License
• Physically and mentally healthy, with no color blindness
• Emotionally stable, with no visible tattoos or piercings
• Presentable appearance, with good communication and interpersonal skills
• Computer literate
• Disciplined, responsible, and high integrity
• Willing to work in shifts
• Good conduct proven by valid Police Clearance Certificate (SKCK)
• Willing to be assigned at I Gusti Ngurah Rai International Airport, Denpasar, Bali

7. Flight Coordinator

Responsibilities :

• Collaborating with the airline’s flight planning department to create and optimize flight routes, taking into account factors such as weather conditions, air traffic, and fuel efficiency. Ensuring that all required documentation is complete and up-to-date.
• Maintaining effective communication with flight crews, ground personnel, and other relevant parties to ensure a smooth flow of information and coordination.
• Coordinating with ATC to adjust flight plans as necessary.
• Ensuring that the aircraft is within weight and balance limits, and conducting performance calculations to ensure safe takeoffs and landings.
• Ensuring that all flight plans and operations comply with relevant aviation regulations and company policies.
• Staying informed about changes in regulations, procedures, and technology that may impact flight operations. Keeping up-to-date with industry developments.

Requirements :

• Minimum Senior High School with 1 year experience in general aviation industry
• Maximum age of 30 years
• Competent in Written and spoken English
• Have a FOO License (Active)
• Understand in ground handling operations and / or IATA SGHA will be a plus point
• Excellent communication and interpersonal skill
• Good customer orientation, excellent facilitator and a can do attitude
• Detail oriented, able to calculate, analyze and plan
• Willing to work at I Gusti Ngurah Rai International Airport, Denpasar, Bali

8. Commercial Relations Executive

• As a Commercial Relations Executive, you will be instrumental in expanding and nurturing our partnership with the airlines. Your primary focus will be to cultivate strong relationships with both local and international airline stakeholders, leveraging your excellent English communication skills to engage with our international clientele Mandarin, Japanese, Korean, Arabic speaker is a plus point.
• You will drive our business by actively selling our services to prospoective airlines, crafting compelling proposals that secure new contracts for JAS. Furthermore, you will strategically manage and renew existing customer contracts, ensuring and improved value proposition for JAS. This includes pre-sales and post-sales follow up with the customers, meticulously processing contracts, ensuring proper socialization, and maintaining accurate records. As part of Customer engagement, you will be planning and executing Customer Events, as and when required

Requirements :

• Degree in any discipline
• Exceptional proficiency in written and spoken English is essential
• Strong command of Microsoft Office Suite (Excel, Word, Powerpoint) is a must
• Proven sales and/or marketing experience with a track record of success
• Excellent administrative and presentation skills
• Highly detail-oriented, with strong analytical, numerical, and planning abilities
• Mature, eager to learn, and possessing a pleasant personality with strong relationship-building and dicussion facilitation skills
• Positive, energetic, and adaptable, with the ability to capture attention and effectively present our services
• Knowledge of ground handling and/or cargo handling operations is required
• Familiarity with IATA SGHA is a plus
• Third language e.g., Korean, Japanese, Mandarin and Arabic is a plus
• Flexibility to travel on short notice, both domestically and internationally
• Willing to work at Station Cengkareng

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