PT LG Electronics Indonesia

Dalam kehidupan modern, teknologi elektronik dan peralatan rumah tangga menjadi kebutuhan primer yang menunjang kenyamanan, efisiensi, dan hiburan. Dari televisi canggih hingga kulkas hemat energi dan mesin cuci pintar, perangkat-perangkat ini merupakan hasil inovasi global yang hadir di tengah masyarakat. Di Indonesia, salah satu nama terdepan dalam penyediaan produk-produk ini adalah PT LG Electronics Indonesia.

PT LG Electronics Indonesia (yang sering disingkat sebagai LG Indonesia atau LGEIN) adalah entitas resmi yang mewakili LG Electronics Inc., perusahaan elektronik multinasional terkemuka asal Korea Selatan, di pasar Indonesia. Sebagai anak perusahaan, PT LG Electronics Indonesia bertanggung jawab penuh atas seluruh kegiatan bisnis LG di tanah air, mulai dari manufaktur (perakitan), penjualan, pemasaran, hingga layanan purna jual (after-sales service). Dengan membawa teknologi, inovasi, dan standar kualitas global LG, perusahaan ini telah menjadi pemain kunci dan berpengaruh dalam industri elektronik konsumen dan peralatan rumah tangga di Indonesia.

Bisnis Inti: Operasional Terintegrasi untuk Pasar Indonesia

Model bisnis PT LG Electronics Indonesia sangat terintegrasi. Mereka tidak hanya mendistribusikan produk yang diimpor, tetapi juga memiliki jejak manufaktur yang signifikan di Indonesia. Bisnis inti mereka mencakup:

1. Manufaktur dan Perakitan: Mengoperasikan fasilitas pabrik di Indonesia (umumnya berlokasi di kawasan industri di Jawa Barat atau Banten) untuk memproduksi atau merakit berbagai produk. Manufaktur lokal ini memungkinkan LG untuk menyesuaikan produk dengan kebutuhan dan regulasi pasar Indonesia, serta meningkatkan efisiensi rantai pasok. Produk yang sering diproduksi di dalam negeri meliputi televisi, AC (air conditioner), mesin cuci, dan kulkas.
2. Penjualan dan Distribusi: Memasarkan dan mendistribusikan seluruh lini produk LG ke berbagai saluran penjualan di seluruh Indonesia. Ini mencakup kerja sama dengan toko elektronik modern, jaringan retail tradisional, e-commerce, serta melayani segmen bisnis (misalnya, proyek hotel atau perkantoran).
3. Pemasaran dan Branding: Melakukan aktivitas pemasaran dan promosi yang kreatif untuk membangun kesadaran brand LG dan menyoroti keunggulan produknya di mata konsumen Indonesia.
4. Layanan Purna Jual: Menyediakan jaringan pusat layanan (service center) yang tersebar luas di berbagai kota di seluruh Indonesia untuk memberikan dukungan teknis, perbaikan, dan pasokan suku cadang asli bagi pelanggan. Layanan purna jual yang kuat adalah aspek krusial dalam industri elektronik.

Portofolio Produk yang Sangat Luas dan Inovatif

LG Electronics dikenal memiliki portofolio produk yang sangat luas, dan PT LG Electronics Indonesia menyediakan sebagian besar lini produk utama ini bagi konsumen dan bisnis di Indonesia. Produk-produk LG di Indonesia dapat dikategorikan sebagai berikut:

• Home Entertainment: Meliputi berbagai jenis televisi canggih (termasuk TV OLED dengan kualitas gambar premium, TV LED/LCD), sistem audio, sound bar, dan produk hiburan rumah lainnya.
• Peralatan Rumah Tangga (Home Appliances): Ini adalah segmen kuat LG, mencakup kulkas (berbagai model, termasuk dengan teknologi Inverter), mesin cuci (model front loading dan top loading, seringkali dengan fitur pintar dan hemat energi), AC (termasuk AC Inverter yang efisien), penyedot debu, microwave, dan peralatan dapur lainnya.
• Produk IT: Seperti monitor komputer dan proyektor.
• Produk Komersial: Display komersial seperti digital signage untuk signage informasi atau iklan, serta TV khusus untuk hotel atau rumah sakit.

LG secara konsisten mengedepankan inovasi, seperti teknologi layar OLED, kompresor Inverter yang hemat energi, fitur smart home, dan desain produk yang modern dan stylish.

Jaringan Operasional Nasional dan Keunggulan Kompetitif

Dengan fasilitas manufaktur lokal, jaringan distribusi yang luas menjangkau seluruh wilayah Indonesia, serta jaringan layanan purna jual yang kuat, PT LG Electronics Indonesia memiliki kemampuan untuk melayani pasar Indonesia secara efektif. Keunggulan kompetitif mereka terletak pada kombinasi brand global yang kuat, portofolio produk yang luas dan inovatif, kemampuan produksi lokal, dan dukungan layanan purna jual yang handal.

Peran dalam Industri dan Kontribusi Ekonomi

PT LG Electronics Indonesia adalah salah satu pemain utama dan berpengaruh dalam industri elektronik konsumen dan peralatan rumah tangga di Indonesia. Mereka berkontribusi signifikan terhadap perekonomian nasional melalui:

• Manufaktur Lokal: Berinvestasi dalam fasilitas produksi dan menciptakan lapangan kerja di sektor manufaktur elektronik.
• Penyerapan Tenaga Kerja: Menciptakan lapangan kerja di bidang manufaktur, penjualan, pemasaran, layanan pelanggan, dan administrasi di seluruh Indonesia.
• Kontribusi Pajak: Berkontribusi terhadap penerimaan negara melalui pajak.
• Transfer Teknologi: Membawa teknologi dan praktik terbaik dari LG Electronics global ke Indonesia.
• Menggerakkan Pasar Ritel: Menjadi pemasok utama bagi berbagai toko elektronik dan retail modern.

1. Improvement Staff

Responsibilities:

• Business KPI Management
• Task force team operations management and control
• DX (Digital Transformation) innovation activity management and operations
• Event Organizing and Hosting

Requirements:

• Male/Female Bachelor’s degree from Industrial Engineering (experience at least 1 year), fresh graduate are welcome to apply
• Expert in Ms. Office & Design 2D/3D
• Having a good communication & interpersonal skills (offline presentation & teaching)
• English proficient (written & verbal)
• Creative, innovative and high motivation
• Ready to work under pressure and team work
• Ready to have a long-term career at LG

2. Services Network Part Leader

Responsibilities:

• Responsible to all operation of Service Network in Indonesia, direct and indirect channel
• Monitor and evaluation of the quality and operation of Service Center based upon Customer Satisfaction Index
• Ensure the effectiveness activity in Service Center in accordance with SOP
• Management VOC & VOD and countermeasure program activities
• Able to handle several project at the same time, inter and intra Departments

Requirements:

• Bachelor’s Degree from Engineering, Statistic major or equivalent.
• Experience at least 5 years in customer service management, preferred from electronic company.
• Have a background leading a number of teams in order to achieve an organization target
• English Proficient (written & verbal) and familiar with MS Office application

3. Service Quality

Responsibilities:

• Monitoring & analysis TV & AV Product quality.
• Quality Issue TV & AV product and follow up.
• Technical support for TV & AV product quality issue.
• Used part collection and analysis for TV & AV product.
• Trainer TV & AV products.

Requirements:

• A Bachelor Degree any major.
• Have a good communication skill (written & spoken).
• Have good knowledge related customer care / Relationship.
• Experienced as electronics technician will be advantage
• Able to work in team or individual, and able to work in pressure.

4. Information Display B2B Sales Channel

Responsibilities:

• Create Channel sales program
• Maintaining order from T1 Partner
• Develop T2 partner for T1
• Maintain stock level inventory
• Maintain Sales & Production forecast
• Coordinate Sell Out Program
• Create sales promotion pull in and pull out program
• Responsible for Financial & AR from Customer

Requirements:

• A Bachelor Degree in any major
• Having experience as channel sales for IT/Security Product for B2B Market
• Great in communications & good in time management
• Excellence in Excel & other Microsoft tools.

5. Consumer Electronics Salesman

Responsibilities:

• Maintain relationship with existing dealer and grow potential market for  LG Electronics product.
• Developing medium to long-term sales plans and preparing sales strategies.
• Achieve monthly sales target.

Requirements:

• A Bachelor Degree in any major
• Have experienced at least 2 years as salesman
• Great in communications & good in time management
• Excellence in Excel & other Microsoft tools.

6. HR Talent Management & Training

Responsibilities:

• Identify and deploy targeted training needs recognized through training need analysis (TNS).
• Responsible for driving the TM initiatives including talent review, high potential talent and development, succession management, performance management framework.
• Design and execute career development programs in collaboration with management to ensure competency development and enhance readiness for targeted roles.
• Project manage the implementation of an upgraded learning management system, evaluate existing learning content in alignment with company strategy.

Requirements:

• Bachelor degree or Master degree in psychology, management, or equivalent.
• Experienced as talent management at least 3 years.
• Advance in English.

7. SCM Innovation Member (OS)

Responsibilities:

• Initiate Deep analysis involving management & operational team of issues/bottlenecks affecting inefficiency operations and initiate business process optimization of demand management & logistic management to gain incremental efficiency & cost reduction.
• Initiate & Develop Supply chain optimization and/or innovation through rule/policy-based activities such as OD/Sales advancing, Direct Delivery, Collaborative Planning Forecasting & Replenishment (CPFR), or other headquarter initiatives.

Requirements:

• Bachelor’s Degree in Industrial Engineering / IT & or equivalent.
• At least 2 years experience in a related field.
• English is a must (written and spoken).
• Proficiency in RPA (UIPath, PowerAutomate), Al Machine Learning & R is a big plus.
• Willing to be contracted under OS company.

8. CAC Pre-Sales

Responsibilities:

• Sells technical products, services, installations, and configurations to assigned customer for specific technical product and/or application of product.
• Provides technical interface between customer and company engineering, manufacturing and program management representatives.
• Researches customer technical specifications and requirements with current or potential technical specifications of company products.
• Prepares and conducts technical sales briefings for customer and company representatives.
• Develops potential technical specifications, pricing considerations and contract requirements. Also prepares sales forecasts. Investigates new applications or improvements to products with customers.

Requirements:

• Minimum S1 degree in any major
• Have experience in project sales/ Channel Sales/ Pre-Sales HVAC for more than 2 years
• Fluent in English both spoken and written
• Excellence in data processing and presentation skill
• Excellence problem solving and innovation

9. Digital Performance & Web Optimization

Responsibilities:

• Monitor and optimize paid media campaigns (Google Ads, Meta, Criteo, etc.)
• Analyze performance data and generate actionable insights to maximize ROAS
• Plan and execute monthly digital campaigns (promo, seasonal, launches)
• Coordinate with creative team for new ad materials
• Managing web day to ensure web content (banners, promo pages, product info) is up-to-date
• Coordinate with HQ & Regional developers and partners for site enhancements
• Support budget planning, spend tracking, and campaign ROI evaluation

Requirements:

• 3+ years of experience in digital marketing, performance ads, or eCommerce
• Strong analytical mindset, familiar with GA4, Google Ads, Meta Ads
• Experience in website management and user experience optimization
• Able to work cross-functionally in a fast-paced environment
• Proficient in Excel, data visualization, and reporting tools

10. Project Sales HVAC

Responsibilities:

• Develop and implement sales strategies to achieve sales targets for commercial air conditioning project
• Identify and pursue new business opportunities, including identifying potential distributor, dealers AC specialist, engineering dealers, contractors HVAC, Architects, developer and end customers
• Monitor market trends, competitor activities, and customer needs to identify potential areas for business growth
• Support for negotiate and close sales contracts, including pricing, account receivable, terms and conditions, in line with company policies and procedures

Requirements:

• Minimum S1 degree in any major
• Have experience in project sales HVAC for more than 2 years
• Fluent in English both spoken and written
• Excellence in data processing and presentation skill
• Excellence problem solving and innovation

11. In Store Management Team Leader

Responsibilities:

• Responsible for managing national in-store activity.
• Overall store display such as display rack and POSM, manpower management (promoter, trainer, merchandiser)
• In-store display includes store renovation, POSM and monitoring SKU flooring
• Promoter management such including sellout productivity, capability/performance and motivation.
• Capability development thru training part includes Offline/online training, performance management, material development, BP search. Trainers and merchandisers capability also need to be managed.

Requirements:

• At least bachelor’s degree in any major.
• Good knowledge In-Store management, Retail, Salesforce management.
• Experienced as Team Head/ Manager Min.3 years.